1. Introduction
Welcome to Viia Residences. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://property-klcc.com (the “Website”). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
2. Information We Collect
2.1 Personal Data: We collect personally identifiable information that you voluntarily provide to us when you register on the Website, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, and payment information.
2.2 Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.
2.3 Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website.
2.4 Data from Social Networks: User information from social networking sites, such as [Facebook, Google+, Instagram, Pinterest, etc.], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.
2.5 Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
3. Use of Your Information
We use the information we collect in the following ways:
3.1 To Provide and Manage Services: To create and manage your account, process your transactions, and provide customer support.
3.2 To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you.
3.3 To Improve Our Website: To understand how our Website is used and to improve its functionality and user experience.
3.4 To Enforce Our Terms: To monitor, investigate, and take action against fraudulent or illegal activity, and to enforce our Terms and Conditions.
4. Disclosure of Your Information
We may share your information in the following situations:
4.1 With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
4.2 For Legal Reasons: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.
4.3 With Your Consent: We may disclose your personal information for any other purpose with your consent.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
6. Retention of Your Information
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access: The right to request access to the personal data we hold about you.
7.2 Correction: The right to request that we correct any personal data if it is inaccurate or incomplete.
7.3 Deletion: The right to request that we delete your personal data, under certain conditions.
7.4 Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
7.5 Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: privacy@https://property-klcc.com
8. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at privacy@https://property-klcc.com or call us at [Your Contact Number].
English
Chinese (Simplified)
Chinese (Traditional)